Frequently Asked Questions
Why does inserted image has larger size than file?For editing features we are using the HTML Canvas Element. After selecting a file it is drawn on the canvas element. And the only thing we have here are pixels. The original image can have it's own encoding parameters for quality, but that means nothing when you paint it on canvas. Here you can find further informations: Stackoverflow - Canvas increases file size if image.
For example, we are using ImagerJs in our upcoming cloud-based, cross-platform application for organizing and sharing notes, TheNoteTank.
For more information, please have a look at our documentation.
About Licensing and Support
What is the Standard License for?The Standard license allows you to use ImagerJs on one website. This license does not allow you to use the Software in mobile applications or in SaaS applications. The Standard license includes the obfuscated source code.
What is the Developer License for?The Developer license allows you to use ImagerJs on unlimited websites, mobile applications or in SaaS applications and to redistribute ImagerJs in your software products. Even so, you must keep the source code minified or better, obfuscated. Your customers may use ImagerJs without buying a license, but they are not allowed to redistribute it. The Developer license includes the unminified source code.
I've purchased a license, but didn't receive the Software.You must download it from the dashboard of our website by following the information in the email received after the purchase.
Are the licenses one time payment?Yes, the licenses do not have an expiration date and you will get a perpetual license.
How do I get software updates?Please logon to the dashboard of our website to download any version of ImagerJs. We recommend to check your dashboard regularly to always own the newest version.
Tell me about the 30-day money-back guarantee!You can ask for a refund within 30 days after the purchase only of the Standard Editon. The money-back guarantee is not offered for the Developer Edition.
Can I upgrade my Standard license to Developer license?Yes, you may upgrade your license by paying the difference between the Standard license you've already paid and the Developer license. If the license costs for your Standard license has changed, the upgrade will be calculated using the license price you paid, and not using the new price. Please contact us!
Where can I request support?You can ask for help through the support form in your dashboard.
What kind of support do you offer?We will offer support by email on about how to integrate ImagerJs. This will help you with issues or difficulties that you are facing while integration of ImagerJs. And we will help with documentation clarifications. We guarantee to help within one week, but we are usually answering in less than 24 hours.
If you own the Developer License: We do not provide support for modifications you've made to the source code.
If you haven't purchased a license yet, click here to buy one: